Hire Controller

We are looking for an experienced Hire Controller to join our team in Chawston. The Hire Controller will support the depot team in all aspects of the day-to-day running of a busy hire depot. They will demonstrate excellent customer service at all times and ensure administration processes are both accurate and timely.

Key Responsibilities

  • Provide first-class customer service
  • Prepare hire contracts, quotations and any other necessary correspondence
  • Handle and record customer enquiries and source new business
  • Follow up quotations and enquiries
  • Prepare accurate weekly and monthly reports
  • Maintain accurate and up to date records

Skills and Experience

  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Able to multi-task and prioritise a busy workload
  • Numerate
  • IT literate in Microsoft Office (Excel, Word and Outlook)

Key Attributes

  • Committed to offering first-class customer service
  • An enthusiastic team player, who engages colleagues and willingly shares knowledge and information
  • Motivated self-starter
  • Thorough, methodical approach
  • Displays integrity in all interactions
  • Ability to work effectively under pressure
  • Proactive
  • Expert time manager
  • Highly professional, positive attitude

What you will get in return

  • Competitive salary
  • Generous holiday allowance (rising with service)
  • Option to buy extra holidays
  • Group pension
  • Life assurance
  • Annual Salary review – takes place each January
  • Life Insurance 2 x annual salary
  • Free onsite parking
  • Employee assistance programme
  • Training and progression opportunities
  • Family run and well established, secure company (trading over 80 years)
  • Open door policy
  • Employee Referral scheme
  • Benefits scheme (discounted retailers scheme)
  • Corporate Eyecare Scheme through Specsavers
  • Message the MD/CEO/Staff Satisfaction Survey

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